Guest Services

Guest Services Director

Role Description – Guest Services Director

Title: Guest Services Director

Purpose: To support the management and development of teams to serve our guests & attenders for weekend services and major events.

Gifts/Passion:

• Gifts: Administration, Service

• Passions: Hospitality, Care for Guests

Relationship:

• Accountability to: Lead Pastor

• Works with: Staff Team & Ministry Team (Leaders)

• Responsible for: Guest Services Teams

General Responsibilities:

• Drive the strategy and ministry functions for Guest Services teams, including: 

  • Team Leader recruiting & development

  • Training, recruiting & support systems for teams 

  • Ongoing improvement of the experience for our guests and members

• Support the management of weekend and midweek services through the teams

• Support other events requiring Guest Services activities

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Minimum Requirements:

• Member for a year or more.

• Already serving in any capacity or ministry at Journey.

• Invested in giving and serving and decided to make Journey their home church.

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What's Expected:

• To have a personal relationship with Jesus, desiring to be in The Word every day.

• Willing to work on having a good rapport with people.

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